Single payment statuses

When a PIR is created, the response payload will contain a status which reflects the current state of the payment. The payment status will update as the state of the payment changes. You can understand more about how to check the status of a single payment here.

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StatusDescriptionExperience
CREATEDThe payment request has been created. Awaiting consumer interaction.Redirect consumer to the hosted checkout (or bank when using integrated checkout).
NO_CONSENT
(cancelled by user)
The consumer did not give consent to set up the payment (by selecting cancel at the hosted checkout).Redirect the consumer to select a payment method again.
NO_CONFIRM
(cancelled by user)
The consumer did not authorise the payment request in their bank (by selecting reject/do not authorise/cancel).Redirect the consumer to select a payment method again and inform them no funds were taken.
EXPIRED
(abandoned by user)
The payment has been abandoned.Inform the consumer that the payment has expired due to inactivity.
PROCESSING
(request in queue)
The payment request is in the queue.Inform the consumer that the payment is being processed.
COMPLETED
(processing at bank)
The payment has reached the bank and is being processed.Inform the consumer that the payment is being processed.
SETTLED
(funds received)
The payment has executed and funds have been received in the destination account.Inform the consumer that the payment was successful.
FAILED
(declined by bank)
The payment request has been rejected by the bank, or the consumer failed to confirm the transaction.Inform the consumer that the payment was declined.
PART_REFUNDEDA part of the original payment amount has been successfully refunded to the payer's bank account.Inform the consumer that the refund was successful.
REFUNDEDThe total original payment amount has been successfully refunded to the payer's bank account.Inform the consumer that the refund was successful.

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Be aware

Make sure you only fulfil orders or remit monies after receiving a SETTLED status, which indicates funds have arrived in your account.