Payment statuses

When a PIRPIR - Payment Initiation Request or RPIRRPIR - Recurring Payment Initiation Request is created, the response payload will contain a status which reflects the current state of the payment. The payment status will update as the state of the payment changes. You can understand more about how to check the status of a single payment here, or recurring payment here.

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Watch out

Because of processing issues or fraud alerts at the bank, until funds have been received there is a chance that a payment may not complete. A COMPLETED payment does not indicate that funds will always be received and merchants are responsible for reconciling payments before fulfilling orders or disbursing monies.

For total confidence, Vyne offers enhanced payment initiation, providing confirmation of funds received with a SETTLED status. Contact support to find out how to upgrade.

Status

Description

Experience

CREATED

The payment request has been created. Awaiting consumer interaction.

Redirect consumer to the hosted checkout (or bank when using integrated checkout).

PROCESSING

The payment request response is pending.

Inform the consumer that the payment is in progress.

EXPIRED
(user abandoned)

The payment has been abando

Inform the consumer that the payment has expired due to inactivity.

NO_CONSENT
(user cancelled)

The consumer did not give consent to set up the payment (by selecting decline at the hosted checkout).

Redirect the consumer to select a payment method again (restart the payment flow).

NO_CONFIRM
(user rejected)

The consumer did not authorise the payment request in their bank (by cancelling or selecting do not authorise).

Redirect the consumer to select a payment method again (restart the payment flow) and inform them no funds were taken.

FAILED
(declined)

The payment request has been rejected by the bank, or the consumer failed to confirm the transaction.

Inform the consumer that the payment was declined.

COMPLETED
(accepted)

The payment has been accepted by the payer's bank and will be executed shortly.

Inform the consumer that the payment was accepted and is being processed.

SETTLED*
(funds received)

The payment has executed and funds have been received in the destination account.

Inform the consumer that the payment was successful.

PART_REFUNDED*

A part of the original payment amount has been successfully refunded to the payer's bank account.

Inform the consumer that the refund was successful.

REFUNDED*

The total original payment amount has been successfully refunded to the payer's bank account.

Inform the consumer that the refund was successful.

* Status is only available in enhanced payment initiation.

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Be aware

From July 2021 SENT and INITIATED statuses are no longer provided by Vyne. If you used these statuses previously, there is no change required. Continue to use COMPLETED or SETTLED statuses to inform the consumer that their payment was successful.


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