Account users

Manage access to your Merchant account by creating Merchant portal users for each individual. You can add a new user, delete a user, or change their user role. You can also reset multi-factor authentication for a user.

Account types

User type

Access rights


Access to all pages and functions. Administrators can manage other users.


Access to all pages and functions except the Account page

Deleting a user


Helpful to know

As a security measure, you cannot delete a user if they have generated an access token. Contact support if you are unable to delete a user.

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